Shipping policy
If merchandise is in stock:
- It is usually processed and shipped from our warehouse within 2 business days
- We will let you know at checkout, or by a follow-up email, if your merchandise is currently in stock or if we need to verify the availability of the items
- You will receive an order confirmation email that will include an estimated shipment date(s) based on the delivery method selected when the order was placed
- Once the order is shipped, you will receive a shipping confirmation email. Select the Track Shipment link provided in the email to receive the most up-to-date shipping information
Please note: when your items are shipped, we will use the most appropriate delivery method, depending on the weight and shipping destination of your package.
Back-ordered merchandise: If an item is out-of-stock, it will be placed on back order and will ship as soon as it is available. We will give you an expected shipping time at checkout.
Jewelry: We will ship jewelry only to physical street addresses within the United States. Jewelry cannot be shipped to:
- P.O. Boxes
- Military Addresses (APO/FPO)
- U.S. Territories, including American Samoa, Marshall Islands, Micronesia, North Mariana Islands, Palau, Puerto Rico and the U.S. Virgin Islands
Restricted items: Due to air transport restrictions and regulations, the following items are required by the U.S. Department of Transportation to be shipped by Standard Ground Shipping only. These restricted items are not eligible for Premium, Express or Overnight Shipping, and cannot be shipped to P.O. Boxes or (APO/FPO), or to non-continental locations (Hawaii, Puerto Rico and all U.S. Territories, including American Samoa, Marshall Islands, Micronesia, North Mariana Islands, Palau, Puerto Rico and the U.S. Virgin Islands). These items include:
- Aerosols
- Pressurized spray cans
- Alcohol-based products, including hairspray, nail polish, nail polish remover, shaving cream, and any product containing a lithium battery